Straight answers
Frequently Asked Questions
Straight answers. Including the ones that cost us leads.
I have been rejected everywhere. Is my case even worth checking?
Yes, and it is the case we see most. 73% of the businesses we bank arrive after multiple rejections elsewhere. Serial rejections usually mean your file has been shown to the wrong risk appetite, not that no appetite exists. The check tells you which institutions would actually consider your profile before you spend another application finding out the hard way.
Do you actually work with my industry specifically?
We work with four verticals only: crypto, iGaming, forex and adult, since 2018. We are not a generalist firm that also does high-risk. If your business sits outside those four, we will tell you honestly at intake rather than take a fee for a case we cannot place.
I am on the MATCH (TMF) list. Can you still help?
Yes, with honesty required. Nobody can remove you from MATCH for a fee, and anyone who claims otherwise is lying to you. What exists is a narrower set of acquirers and a sequencing strategy that accounts for the listing. Expect a longer timeline than an unlisted file, and expect us to say so upfront.
I do not have a license yet. Do I need one before I talk to you?
No. Licensing is often the first thing we advise on, not a prerequisite for the conversation. Some routes need a license in place before a bank will look at you, others do not, and knowing which applies to your jurisdiction and vertical is part of what the check answers.
My business is pre-revenue. Is it too early to check?
It is the best time to check, not too early. At pre-revenue, your first application sets the file every later one gets judged against. A clean file checked before it exists on any bank’s radar is the strongest starting position we ever see, and it costs nothing to confirm.
What does BankMyCapital actually cost?
Engagements start from 1,500 EUR plus the institution’s own onboarding fees. That is the floor, not a final number: the exact scope is quoted in writing after the free check, once we know your vertical, volume and situation, and before you commit to anything.
Do you charge me if the answer is no?
No. The pre-approval check is free regardless of outcome. If our read is that we cannot place you, or not yet, you get that answer in writing, at no cost, within 48 hours. We do not take a fee to file an application we already believe will fail.
Are there hidden fees, or things you charge for later that were not mentioned upfront?
No. The published floor covers our work; the only other cost is the receiving institution’s own onboarding fee, which we disclose before you proceed, not after. We never charge to remove you from a blacklist, guarantee an outcome, or rush a review, because none of those are real services and we do not sell fictions.
Why do you not publish client names or logos?
Discretion is the product. The operators we place value being unseen, and we protect that the same way we protect our own principals. A logo wall would tell every institution and competitor who our clients are and what they needed, which is exactly the exposure a de-risked business is trying to avoid.
Why does your blog use a pen name instead of a real author?
The published byline, Stanley Myers, represents the collective view of our senior team rather than crediting one named individual. This keeps the same discretion we offer clients applied consistently to the people doing the work, since our principals do not appear publicly for the same reason your business would not want to.
What is your NDA policy?
Every engagement is confidential from the first message, not from a signed contract onward. We do not need your legal name or company registration to start a conversation, and specifics about your case, our partner institutions, or the route we recommend are shared only under that confidentiality, never in marketing material.
Are you a bank?
No. BankMyCapital is a strategic consultancy, not a licensed financial institution. We do not directly hold or offer any financial product. Every account, license or processing arrangement we place you with is provided by a separate, regulated third-party institution, and we say this plainly because a consultancy that blurs that line is one worth avoiding.
How do I know you are real and not another scam operator in this space?
We have operated since 2018, we attend the same industry expos our clients do in person, ICE, SiGMA, Token2049 and others, and we publish our pricing floor instead of hiding it. None of that is provable by a screenshot, which is exactly why we invite you to verify us slowly, under NDA, rather than trust a claim on a landing page.
How fast does this actually move?
Two to three weeks is typical from a completed assessment to a live account, when the file is pre-vetted and well prepared. Applying cold, without a check first, typically runs three to six months if it lands at all. MATCH-listed cases and some licensing routes take longer, and we state the realistic range before you start, not after.
What happens right after I write to you?
A person, not a bot, reads your message the same day. We ask enough to assess your file, confirm which institutions have appetite for your profile, and send a written answer within 48 hours, under NDA. There is no sales call required to get that first answer.
What documents will I need to prepare?
It depends on the route, but most files need incorporation documents, proof of ownership structure, a description of your processing flow or licensed activity, and recent bank statements if you have them. We give you the exact list for your case in the written check, so you are never guessing at what to gather.
Who actually talks to me, a person or a bot?
A person. Every message, assessment and written check is handled by our senior team directly, not an automated intake system or a junior call center. If your situation is urgent, that same person is reachable on Telegram, not hidden behind a ticket queue.
Can you get me removed from the MATCH list?
No, and nobody can, for a fee or otherwise. Removal from MATCH follows the acquiring bank’s own process and timeline, not a consultancy’s intervention. What we can do is build a route around the listing: a narrower set of acquirers willing to underwrite it and a sequencing strategy that gives you the best realistic outcome.
My funds are frozen. Can you help with that specifically?
Frozen funds follow the holding institution’s own timeline, and we do not control that release. What usually does not have to wait is a replacement route: operators in this position typically run recovery of the held funds and re-placement with a new institution in parallel, so the freeze does not stop the business a second time.
I have already applied to every bank I could find myself. Is there anything left to try?
Almost always, yes. Self-directed applications typically go to the most visible institutions, which are also the ones with the least appetite for high-risk files. Our value is the less visible tier: banks and EMIs that do take your profile but were never on the list you were applying to in the first place.
The reader who finishes an FAQ page is one doubt from converting
You tell us your situation in a line or two.
A person reads it the same day. Not a bot.
You get a written answer within 48 hours, under NDA.
Free pre-approval check
Tell us where it hurts. A written read on your options in 48 hours.